

“These small businesses prefer to do other things than enter data. To reach these 15 million casually self-employed individuals, QuickBooks realized it must make a convenient, easy-to-use version of its product. How QuickBooks Cultivates the 15 Million Self-Employed Market A certain percentage of this 15 million will grow their businesses and become great customers for us-but we had to find a way to engage them early on.”īy carefully segmenting its customers, QuickBooks has been able to develop specific market strategies to cultivate potential in each segment.
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“Think of this market as the casual Etsy seller, Lyft driver or freelance consultant. These customers are characterized by a casual approach to their financial management, many seeing their small business as a hobby or part-time endeavor. This leaves 15 million other self-employed individuals who have the opportunity to do more business with QuickBooks or become new customers.

